EFL AG-DATA Privacy Policy
1. Introduction
At EFL AG-DATA Pte Ltd, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you access our platforms - FarmMetrics INSIGHT and FarmTech CONNECT - or use our free-access Resources Hub on our website.
This policy complies with the Personal Data Protection Act 2012 (PDPA) of Singapore and other applicable laws.
2. Information We Collect
We may collect the following types of information:
- Personal Data: Name, email address, phone number, company details, and other contact information provided during registration or subscription.
- Usage Data: Information about how you interact with our platforms, including IP addresses, browser type, device information, and pages visited.
- Subscription Data: Payment details, subscription preferences, and transaction history for paid services like FarmMetrics INSIGHT and FarmTech CONNECT.
- Free-Access Resources Hub: Registration details for accessing free Resources Hub on our website.
3. How We Use Your Information
We use your data for the following purposes:
- To provide and manage your access to our platforms and resources.
- To personalize your experience and improve our services.
- To process payments and subscriptions.
- To communicate updates, newsletters, and promotional materials (with your consent).
- To comply with legal obligations and resolve disputes.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in operating our platforms, processing payments, or providing customer support.
- Legal Authorities: When required by law or to protect our rights and safety.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights Under PDPA
Under the PDPA, you have the right to:
- Access and correct your personal data held by us.
- Withdraw consent for the collection, use, or disclosure of your data.
- Request deletion of your data, subject to legal obligations.
To exercise these rights, please contact us at email: feedback@eflagdata.com
7. Retention of Data
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect upon publication.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: feedback@eflagdata.com
Phone: +65 6386 5643
Address: 77 High Street, #05-11 High Street Plaza, Singapore 179433